Useful Downloads

Daylesford Outside School Hours Care Enrolment form for After School Care and Vacation Care

Facebook - Daylesford Outside School Hours Care

Centre management

The Centre is an Incorporated Association and all parent users are encouraged to become members of the Association by completing an application form for membership. The Centre is managed by parent users who form a Committee of Management. The Management Committee meet once a month and are responsible for staffing, budgets, maintenance and policy development. The Management Committee is elected at the Annual General Meeting and all parent members of the Association are eligible to nominate for the Committee.

Parent involvement plays a crucial role in bridging the gap between home environment and the Centre. Your participation will promote mutual respect and understanding. We recognise that there are profound differences in parenting styles, attitudes, values and expectations and the Centre aims to be responsive to these differences.

The Centre employs two co-ordinators (one for 'Occasional Care' and one for 'Family Day Care' to oversee the day to day running of the centre, liaise with staff and parents and to carry out the various requirements of the centre in relation to funding, accreditation and policy. They co-ordinators report regularly to the committee of management.

Policies

The Centre has extensive policies covering areas such as programming, staffing, behaviour guidance and administrative procedures. These are available for viewing at the centre (located near the sign in books).

Of particular note are:

Privacy and information management policies: describe personal information the Centre collects and how it is managed. These policies and procedures are necessary to comply with the Victorian Health Records Act and the Victorian Information Privacy Act. Various personal information is collected on the enrolment form, including medical conditions, contact information and your wishes in relation to the use of the photographs taken at the Centre.

Grievance and Complaints policy: the centre aims to provide an open and supportive atmosphere in which concerns can be resolved informally. Our experience has been that most concerns are best dealt with by parents talking directly with staff who care for their children, or with the Centre Co-ordinator. Time away from the playroom can be made available to facilitate confidentiality and an undisturbed discussion. However we recognise that it is also important to have clear formal processes in place and to ensure that due processes are followed in the case of serious complaints. A key aspect of the policy is to make a clear distinction between informal processes and the steps that are taken to deal with formal complaints.